We know it’s not just about the product or platform, but the people you work with. You see, when you work with haku, you're not getting just a platform, vendor or partner. You're becoming part of the haku family. This means you'll be working with people who are passionate about your business, your mission, and your community. We succeed when you succeed.Explore the Partnership
Driving Business at some of the world's smartest organizations
With haku, our team has been liberated from using spreadsheets and multiple systems. Having one system for registration, marketing, results, participant management, and financials has added tremendous efficiency in our team's day-to-day. With haku's powerful system making thing easier for us, our team can now focus on making a better race experience for our atheletes.
We are very happy with haku's fundraising platform. All the fundraising features it offers our participants, make it a good fit for us. We think that haku really streamlines the fundraising process and we've gotten feedback from our Gods and Goddesses (fundraising participants) complimenting our new platform.
haku has assisted in handling the service needs of our participants in several ways. They offer a live chat tool available directly from the registration form. They ramp up their service resources during busy times when many people are using the registration forms. They are particularly knowledgeable and effective in handling service issues related to registration form usability and payment-related issues.
The platform is the most robust and user friendly and is backed by the best support team in the industry. We love working with a team that is as dedicated as our company is to our success.
After vetting several online registration providers and trying out haku for some of our local races, we found the platform to be user friendly for our customers which is a top priority. In addition, we appreciate the other demographic targeting services and community building features. We have found haku's products and service to meet our company's unique event management needs.